New Zealand Certificate in Tourism Level 3 with strands in  Tourism and Travel

Graduates with the Tourism and Travel strand will have core knowledge, skills and personal attributes sufficient for entry level positions in the New Zealand Tourism and Travel industry. 

Learners will be able to implement basic customer service skills, applying appropriate communication, literacy and numeracy skills, to enhance the visitor experience.

Learners will apply workplace practices required of aviation, tourism or travel workplaces, including teamwork, timeliness and compliance with relevant Acts and health and safety legislation.

Learners will apply knowledge of major New Zealand tourism destinations in terms of characteristics relevant to enhance the visitor experience

Learners will recognise the importance of the tourism and travel  industry to the New Zealand economy, including the structure and operations of the New Zealand inbound and outbound tourism and travel industries to demonstrate an understanding of the context they work within.