New Zealand Certificate in Food and Beverage Level 3

This course will give you all the skills you need to begin your hospitality career. Barista, cocktail making, professional wine and table service are just some of the topics covered. Knowledge about legislation, food safety, and industry’s standard operating procedures are also core components of the course. Students also complete the licence controller qualification (LCQ) which authorises them to manage a workplace that sells alcohol.

GPO1 Health Safety and Security

Apply health and safety, food safety and security practices to ensure own safety and minimise potential hazards when serving customers

GPO2 Communication and Customer Service

Communicate effectively when serving customers and behave in a professional manner with colleagues, managers and customers

GPO3 Standard Operating Procedures

Follow standard operating procedures to deal with familiar problems in a hospitality establishment

GPO4 Cafe principles

Prepare and service food and beverages in a cafe

GPO5 Bar principles

Provide alcoholic beverages and food in a bar